Feedback

The health of your four-legged friend and your satisfaction are important to us!

Dr.Clauder's products are produced under strict hygiene and quality regulations. If you are dissatisfied with the quality of any of our products, please first contact the dealer where you purchased the product.

Please have the following information ready for your dealer:

  1. Samples or photos of the product to be claimed
  2. Complaint reason
  3. Best before date and batch number (see figure)
  4. Your contact information

We take your feedback very seriously, because we are interested in a constant optimization of our products. Please understand that we can’t process your complaint without the information below. Currently, a complaint via our homepage is only possible within Germany.

After an extensive quality inspection, in our house, you will immediately receive feedback from us.

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