Accessibility statement

This accessibility statement applies to the website of Dr.Clauder solutions for pets GmbH published at dr-clauder.com.

General Description of the Service

The website of Dr.Clauder solutions for pets GmbH allows users to obtain information about products and services, make contact, and place orders or bookings directly online.

Applicable Legal Requirements

For digital services, the requirements of § 14 of the Accessibility Strengthening Act (BFSG) in conjunction with § 3 (1) BFSG and the BFSG Ordinance (BFSGV) apply.

Implementation of Accessibility Requirements

The assessment is based on a self-evaluation using AccessGO's Accessibility Tool.

Based on this review, the website is partially accessible in accordance with the aforementioned requirements.

Specifically, the following points are not fully compliant with the accessibility regulations applicable to us:

• Barrier: Redundant adjacent links with identical targets.
• Barrier: An existing form label does not contain visible or alternative text for description.
• Barrier: Skipped heading level in the document structure.

Planned approach to addressing the identified barriers:

We are currently planning the implementation of fixes for these barriers.

Supplement to the Accessibility Statement

Our website offers the AccessGO accessibility plugin (www.accessgo.de) from DGfB Deutsche Gesellschaft für Barrierefreiheit mbH.

This allows users to adapt our website to individual limitations or preferences.

The settings can be accessed via the AccessGO icon or alternatively via the keyboard shortcut "ALT + 1". All functions can also be controlled with the keyboard.

Among other things, it is possible to adjust the following aspects:

• Font size
• Contrast
• Highlighting of links
• Activating a screen reader
• Using profiles to activate multiple settings simultaneously.

When was the accessibility statement created?

This statement was created on: 29.09.2025

Report barriers and request information on the accessibility of this website (Consumer information according to Art. 246 EGBGB)

Have you noticed any deficiencies in the accessible access to content on our website, or do you have comments or questions about accessible access? Please contact us at:

Dr.Clauder solutions for pets GmbH

Auf dem Stemmingholt 41

46499 Hamminkeln

Germany

shop@dr-clauder.com

Competent Market Surveillance Authority

If you believe that this website is not barrier-free, please inform our aforementioned department or person. We strive to answer inquiries within a reasonable timeframe.

If you are partially or completely dissatisfied with the answer, you can also contact the following authority. To fulfill the tasks of the Accessibility Strengthening Act, the federal states are currently establishing a joint body. The market surveillance body of the federal states for the accessibility of products and services (MLBF) is to start its work as a new public institution in Saxony-Anhalt, in the state capital Magdeburg. A prerequisite for this is the ratification of the state treaty on the fulfillment of tasks according to the Accessibility Strengthening Act (BFSG) by all federal states. All federal states are currently creating the necessary conditions for this.

Until the formal establishment of the MLBF, please address your inquiries to:

MLBF
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt

Postfach 39 11 55

39135 Magdeburg

Telefon: 0391 567 6970

E-Mail: MLBF(at)ms.sachsen-anhalt.de

Until the formal establishment of the MLBF, your inquiries and information will be forwarded from there to the responsible bodies.