YOUR CONTACT TO DR.CLAUDER'S
At Dr.Clauder, we focus on quality, innovation and passion to offer the best for your four-legged friends. Since our founding, we have been committed to the well-being of pets through high-quality food that is tailored to their individual needs. We understand the unique bond between you and your pet and want to support this with every meal.
Our departments at a glance
Would you like to contact us directly? Simply click on the appropriate department button, and we'll be happy to assist you with your request by phone or email. If you don't see the right department, please feel free to contact us at the following number: +49 (0)2856 90930
YOUR CONCERN
Do you have questions about our products and services or do you need help with a feeding emergency? Our animal nutrition experts are there for you. Each of your questions is as individual as your animal itself, so we want to answer them personally. Our veterinary nutrition advice offers you professional advice on the nutrition and care of your pet. We are also happy to help you with complaints or other concerns about your pet.
Whistleblower system according to the EU Whistleblower Directive
In accordance with the EU Whistleblower Directive (2019/1937), Dr. Clauder's offers a confidential reporting line for reports of violations or malpractice. You can contact us anonymously atwhistleblowing@dr-clauder.com . To protect your anonymity, we recommend using an anonymous email address. Your reports will be treated confidentially and processed in accordance with applicable data protection regulations.
CUSTOMER SERVICE
...for our specialist dealers
...for our wholesalers and headquarters
...for our end customers
Elke Bösebeck
National Internal Sales/Back Office Sales National
📞+49 (0)2856 9093 330
📠 +49 (0)2856 9093 933
📧 info@dr-clauder.com
Alisa Vanfleteren
Customer Service International
📞 +49 (0)2856 9093 430
📠 +49 (0)2856 9093 943
📧 export@dr-clauder.com
Kathrin Terhuf
National Internal Sales/Back Office Sales National
📞 +49 (0)2856 9093 330
📠 +49 (0)2856 9093 933
📧 info@dr-clauder.com
Dirk Kirschbaum
Online Marketing & Performance Manager
📞 +49 (0)2856 90 93 900
📧 shop@dr-clauder.com
NATIONAL SALES - FIELD SERVICE
...für den Bereich Nord
Christian Schneider
📞 +49 (0)152 24316662
📧 christian.schneider@dr-clauder.com
...for the East region
Martin Luther
📞 +49 (0)162 3337222
📧 martin.luther@dr-clauder.com
...for the southern region
Martin Luther
📞 +49 (0)162 3337222
📧 martin.luther@dr-clauder.com
...for the West area
Christian Schneider
📞 +49 (0)152 24316662
📧 christian.schneider@dr-clauder.com
...for the central area
Christian Schneider
T. +49 (0)152 24316662
christian.schneider@dr-clauder.com
Head of Sales DACH
Anna Samans
📞 +49 (0)162 2166616
📧 anna.samans@dr-clauder.com
INTERNATIONAL SALES - FIELD SERVICE
Omar El Demiry
Key Account Manager West and Southern Europe
📞 +49 (0)173 3490607
📧 omar.eldemiry@dr-clauder.com
Marc Wirichs
Key Account Manager Asia & Middle East
📞 +49 (0)173 881 56 46
📧 marc.wirichs@dr-clauder.com
Safa Mikha
Head of International Sales
📞 +49 (0)173 881 56 46
📧 safa.mikha@dr-clauder.com